Free shipping on orders over $60 · Shipped cold in insulated packaging
IronBridge BuildersFermented Foods

Returns & refunds

For food safety reasons, we cannot accept returns of opened or perishable food products.

Damaged, incorrect or warm-on-arrival items

Contact us within 48 hours of delivery with your order number and a photo. We'll send a replacement or issue a full refund.

Unopened shelf-stable items

May be returned within 14 days in original condition. Return shipping is the customer's responsibility.

Refund timing

Approved refunds are issued to the original payment method within 5–10 business days.

Cancellations

Orders can be cancelled free of charge before they ship.